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Privacy policy

Our Commitment to Your Privacy
We are grateful and appreciative of the confidence you have placed in RX Systems PF products and our company. We are and will remain committed to honoring your privacy and the need to protect the security of your personal information. Our privacy policy tells you what and how we deal with the information we receive from you and all of our customers.

Your opinions, concerns, and comments are always welcome and we invite you to contact us at:

Rx Systems PF
155 Weldon Parkway, Suite 109
St. Louis, MO 63146
Phone: 1-314-205-8300
Fax: 314-205-0655

You Can Expect Us to Gather This Type of Information: Unless you have previously established credit with us, we will request information from you such as your name, street address, telephone number, email address, and, when necessary, credit card information) when you:

  • Place an order from our Website or catalog
  • Return an item or make an exchange
  • Create an account with us via our website
  • Participate in one of our promotional events

We will preserve and maintain the information you provide us, as well as a record of your purchases in a secure and protected database. To serve you more effectively, we may combine the information that you provide to us with other data such as publicly disseminated information as well as data from other sources that commit to the privacy policy standards of the Direct Marketing Association. In addition, we also obtain data from the activities of guests on our website. On our website, we employ “cookies” that gather information about how our guests use our website.

How We Use the Information We Collect
We have developed our website to provide our customers and guests with an informative and convenient way to do business with Rx Systems PF, Inc. It is our goal to provide each and every one of you with an efficient, effective, positive, and pleasant shopping experience. We will fill your orders precisely and aid us, we collect information that allows us to:

  • Process your order
  • Track your order
  • Give you the services you request
  • Get in touch with you regarding your order
  • Send you information about any products you have purchased
  • Contact you in the event of a product recall
  • Improve our merchandise selection and customer service

We will likely disclose specific information under those rare circumstances when we receive a governmental request, to comply with a court order, or when otherwise required by law to make this information available. We consider credit card fraud a severe matter. Accordingly, we will likely share information with companies assisting the credit industry in fraud protection and investigation. We will not provide information to these companies or any of their affiliated entities to be used for marketing or commercial purposes.

Cookies
Like most websites, we use cookies to help us serve you better. A “cookie” is a small data file that is stored by your web browser on your computer. In addition to facilitating the placement of your order over the Internet, Cookies enable us to enhance your visit to our website. By using Cookies, we can personalize your online purchasing and make the information you receive from us much more effective for you. We use cookies much the same way everyone else uses them. Cookies:

  • List the items in your Shopping Cart
  • Facilitate our understanding of how our customers move through our website

If you have elected to have your browser refuse cookies, you will need to call us at 1-314-205-8300 to place your order.

How We Use Email
When you ask us to provide a service for you or order from us through our website, we will likely send you the email(s) necessary to either respond to your request or process your order. If you place an order, we will send you an email confirmation of the order. We will also send a shipping confirmation email when your order ships.

Updating or Reviewing Your Information
To update your customer information (name, address, telephone number, and email address, please log in to your account. To protect your privacy, we will need to validate your identity before you update or review your information.

Security
It is our intent to protect against the loss, misuse, or alteration of information that we have collected from you. We use a variety of current technologies and processes for the protection of our customer data. When you buy from us over the Internet, your transactional information is transmitted in a safe, encrypted format using SSL.

RX Systems PF, Inc. understands your concerns about online security. Because we share your concerns, we provide each customer with our guarantee that provides you complete protection for your credit card transactions on our website. Policy Changes from time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our website. We encourage you to review our privacy policy periodically.

Questions or Comments?
For questions, comments, or assistance, we invite you to contact us. We hope to answer any questions to your satisfaction, but should you ever want to get a third party regarding our privacy practices; you can email the Direct Marketing Association’s Committee on Ethical Business Practices at privacypromise@the-dma.org. The DMA is the oldest and largest association for consumers and companies with an interest in direct marketing.